A popular flag carrier of Fiji, Fiji Airways operates internationally in 13 countries and 23 cities, including Australia, New Zealand, Hong Kong, Japan, Singapore and many more. Have you planned or are you planning to book flights from Fiji Airways? Then go ahead as you make a wise decision that will save you money.
However, before booking flights with Fiji Airlines, check out the ongoing offers, deals, flight bookings and cancellation policy. The airline's cancellation and refund policy is flexible and will not trouble you much.
The 24-hours cancellation policy of Fiji Airways depends on the country of origin and the airlines. Hence to meet the needs and circumstances of passengers, Fiji Airways has introduced a 24-hour cancellation policy.
The airlines have also prescribed a cancellation fee for domestic and international flights. The airline's cancellation fee costs from $100 - $500. This is only charged if ticket cancellation requests are made after 24 hours as a risk-free cancellation.
Airlines provide refunds for reserved flights, and travellers can file a refund request online by visiting the official Fiji Airways website. Passengers can contact the Fiji customer centre to get timely refunds for cancelled flight tickets in Fiji. To apply for a refund, you need to follow the given steps.
Once you have applied for a Fiji Airways refund request, a refund token gets initiated as soon as possible. However, the airline might take around 4 to 10 business days to process the refund. The amount then gets reflected in your original payment source. Therefore, these were everything related to the cancellation policy of Fiji Airways. Booking tickets in advance is a great option to get hold of cheap airline reservations.
You can call the Fiji Airways customer care office and inform them about the cancellation. You may also contact your kiosk to help you through the cancellation process. Apart from this, you may also visit the official website of the airlines and cancel your flight ticket.
If you have booked the ticket by credit card, you should visit the official website of Fiji Airways. If you have booked tickets in a group, you need to fill out the refund form for each ticket separately. You place a cancellation request by a written application. It takes time to process the refunds; hence, you may receive refunds within 7 to 20 working days.
If your replacement flight delays your arrival by 2 or more hours or your flight was canceled less than 14 days before departure, you are eligible to get compensation.
You can check if your flight is refundable by visiting the official website of the airline and entering the ticket or document number and the Caribbean Airlines website will display refund eligibility and information.